For students to be able to attend college, the federal government funds the FAFSA financial aid support system.
On August 24, 2022, several users who tried to apply for financial aid on the FAFSA website encountered difficulties.
Users started reporting troubles with the FAFSA website at 11 a.m. EST on August 24, 2022.
President Joe Biden’s press appearance when he announced his choice to cancel $10,000 in student loans was preceded by controversy.
At around 2.45 pm, Biden held his news conference, and between 2 and 3 pm, there were roughly 1000 reports of website problems.
79 percent of users experienced login issues, while another 18 percent experienced issues with the website, according to Downdetector.
What are the FAFSA complaints?
Users mainly encountered issues when trying to get into their FAFSA accounts to see if they qualified for loan forgiveness.
One user wrote: “Can’t enroll in an income-driven plan to see if I qualify for loan forgiveness because the site has crashed – not surprised! LOL”
The majority of users reported getting an error notice when attempting to enter into their accounts, and one user offered the following advice in response: “That’s prob cause everyone trying to log in to check what type of loan they have to see if it’s being forgiven.”
Some people responded by suggesting clearing the cache and then trying to log in again.
Another said: “Everyone trying to check their loan status after the announcement today. Give it a day and it should work out.”
What did Joe Biden say about student loan forgiveness?
On August 24, Biden said that $10k in student loan debt will be forgiven per borrower, although he added that this would only apply to people making less than $125k yearly or less than $250k yearly for families.
Biden announced that he will erase up to $20k in loans for each eligible middle- to low-income Pell Grant recipient.
According to him, the Department of Education will soon make public its plans to inform loan borrowers of how they might receive loan relief.
“This means people can start crawling out from that mountain of debt,” Biden said during the press conference.
“To finally think about buying a home or starting a family, or starting a business.”
Biden first announced his plan on Twitter, writing: “In keeping with my campaign promise, my Administration is announcing a plan to give working and middle-class families breathing room as they prepare to resume federal student loan payments in January 2023.”